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Dom Workshop — Terms & Conditions
Effective Date: 13/04/2025
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1. General Terms
1.1. By leaving your vehicle with Dom Workshop, you agree to these Terms & Conditions.
1.2. Dom Workshop reserves the right to update or modify these terms without prior notice.
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2. Services Provided
2.1. Dom Workshop offers a range of vehicle repair and maintenance services, including but not limited to:
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Vehicle Servicing & Repairs
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Diagnostics & Fault Finding
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Brake, Suspension & Exhaust Repairs
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Battery Replacement
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Air Conditioning Servicing
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Tyre Fitting & Balancing
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MOT Preparation & Transport
3. MOT (Ministry of Transport Test)
3.1. Dom Workshop is not an authorised MOT Testing Station.
3.2. We offer an MOT Preparation Service, which includes inspection and preparation of your vehicle prior to its MOT test.
3.3. The MOT test is carried out by a trusted, authorised third-party MOT Testing Centre.
3.4. Dom Workshop will transport your vehicle to and from the MOT centre.
3.5. The outcome of the MOT test, including pass or fail, and any required repairs for compliance, is determined solely by the MOT Testing Centre.
3.6. Dom Workshop accepts no responsibility for the result of the MOT test or any recommendations made by the MOT Testing Centre.
4. Tyre Services
4.1. Dom Workshop provides tyre-related services through external, trusted suppliers.
4.2. Services include:
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Supply of New Tyres (subject to availability)
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Tyre Fitting & Balancing
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Puncture Repairs
4.3. Tyre availability, delivery times, and pricing are subject to supplier stock and may vary.
4.4. Tyres ordered specifically for a customer may require a non-refundable deposit.
5. Estimates & Pricing
5.1. All estimates provided are valid for 7 days from the date of issue unless stated otherwise.
5.2. No additional work will be carried out without prior customer authorisation.
5.3. All prices quoted are exclusive of VAT unless stated otherwise.
6. Payment Terms
6.1. Payment in full is required upon completion of work and prior to vehicle release.
6.2. Accepted payment methods: Cash, Bank Transfer, Debit/Credit Card (where available).
6.3. Vehicles will not be released until payment has been received in full.
7. Vehicle Storage
7.1. Vehicles must be collected within 5 working days of completion unless otherwise agreed.
7.2. Storage fees of £20 + VAT per day may apply after this period.
8. Warranty
8.1. Parts supplied and fitted by Dom Workshop are covered by the manufacturer’s warranty (subject to their terms and conditions).
8.2. Labour is guaranteed for 3 months from the date of invoice unless otherwise agreed.
8.3. Warranty does not cover wear and tear items or faults resulting from misuse, neglect, or subsequent damage.
9. Liability
9.1. While all reasonable care is taken, Dom Workshop accepts no liability for loss or damage to vehicles or their contents while on our premises or during transit to/from third-party providers, except where negligence is proven.
9.2. Customers are advised to remove all valuables from their vehicle before leaving it with us.
10. Customer-Supplied Parts
10.1. Dom Workshop accepts no responsibility for the suitability, quality, or warranty of customer-supplied parts.
10.2. Labour warranty does not apply to the fitting of customer-supplied parts.
11. Data Protection
11.1. Customer information is stored securely and used solely for communication, invoicing, and service records.
11.2. We do not share customer data with third parties, except where required for MOT testing or warranty claims.